Q: How do I find Disney on my phone?
A: You can find Disney Mobile Web on the home pages of all the major US wireless carriers.
You can also enter http://disney.mobi into your phone's browser. In most phone browsers, there is a Go to... or Go to URL... menu option that you can use to do this.
Q: The pictures on the Disney Mobile Web site do not show up. How do I make them display correctly?
A: Make sure you're using a phone that supports images; most phones sold in the last 2 years will support our image formats. You may also need to turn images on in your browser settings.
Q: Why can't I watch video on Disney Mobile Web?
A: Disney Video is designed to be a streamed experience. We do not support downloading of videos. You need a handset that supports streaming video.
Q: How do I get the best Disney.com experience on my BlackBerry® smartphone?
A: To get the best Disney.com viewing experience on your device, make
sure you have CSS and Table enabled on your device. To check.
1 ) Push the wheel key and select "Options" from the menu.
2 ) Select "Browser Configuration".
3 ) Next make sure that support for HTML tables is selected, along with CSS or style sheets and any other options for images and/or colors
4 ) Push the wheel and choose "save Options."
Now go back and reload the Disney site!
E-mail us your questions at support@disneymobileweb.com